White Notes · 白纸笔记

Support

Help for White Notes on iPhone and iPad

Can’t find an answer below? Email [email protected] and tell us your device model and iOS version. We usually reply within two business days.

Writing

How do I start a new note?

Tap the round plus button on the note list. The first line is the title; press Return and the next line switches back to body text. A note you leave empty is not kept.

How do I format text?

While the keyboard is open, a bar above it has buttons for title (H1), heading (H2), checklist, bulleted list, numbered list, bold, italic, underline and strikethrough. Swipe the bar sideways to see all of them. Select text first to format only that part, or tap a button and keep typing.

How do checklists work?

Tap the checklist button to turn the current line into a to-do item, then tap its circle to tick it off. Press Return for the next item, and press Return on an empty item to leave the list.

How do I add a picture?

Tap the image button in the bar above the keyboard, then choose from your photo library or take a photo. The picture is stored inside the note.

Is there undo?

Yes. The undo and redo arrows are at the end of the bar above the keyboard.

Organizing

How do folders work?

Go back from the note list to see your folders, then tap New Folder. To move a note, swipe it to the left and tap Move, or touch and hold it and choose Move To…. Swipe a folder to rename or delete it.

How do I pin a note?

Swipe the note to the right in the list, or open it and choose Pin from the More (…) menu. Pinned notes stay at the top.

I deleted a note by mistake.

Open Recently Deleted from the folder page. Deleted notes stay there for 30 days; open one and tap Recover.

How do I select several notes at once?

On the note list, open the More (…) menu and choose Select Notes. Then move or delete them together.

Privacy and locking

How do I lock a note?

Open the note, tap More (…) and choose Lock. Locked notes need Face ID, Touch ID or your device passcode to open. To require this every time the app opens, turn on the option in Settings → Privacy.

I can’t turn on locking.

Locking uses your device’s own passcode. Set one in the iOS Settings app (Face ID & Passcode) and try again. There is no separate password for the app, so there is nothing extra to forget.

Where are my notes stored?

Only on your device. The app has no account and no server and never connects to the internet. See the Privacy Policy.

Backup and export

How do I move my notes to a new device?

Your notes are part of your normal device backup. Restore the new device from an iCloud or computer backup and they come with it. You can also use Settings → Export All Notes to save everything as Markdown files in one ZIP archive.

Do notes sync between my iPhone and iPad?

Not in this version. Each device keeps its own notes.

How do I share or print a note?

Open the note, tap More (…), then choose Share (as text, PDF or Markdown) or Print.

Settings

How do I change the language?

Open Settings in the app (the gear on the folder page) and choose Language, then reopen the app. By default it follows your device language.

Can I use a dark theme or bigger text?

Yes. In Settings, Appearance offers Pure White, Pure Black or System, and Text Size has four sizes.

Purchase

Is there a subscription?

No. White Notes is a one-time purchase with no subscription, no in-app purchases and no ads.

How do I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

帮助与支持

白纸笔记(iPhone 和 iPad)使用帮助

下面没有找到答案?请发邮件至 [email protected],并告诉我们你的设备型号和 iOS 版本。我们通常会在两个工作日内回复。

书写

怎么新建笔记?

在笔记列表点圆形的加号按钮。第一行是标题,按回车后下一行自动变回正文。什么都没写的笔记不会被保留。

怎么设置文字格式?

键盘弹出时,上方有一排按钮:标题(H1)、小标题(H2)、待办清单、圆点列表、编号列表、加粗、倾斜、下划线、删除线。左右滑动这一排可以看到全部按钮。先选中文字只改那一部分,或者点一下按钮再接着打字。

待办清单怎么用?

点清单按钮,把当前这一行变成待办事项,再点前面的圆圈就能勾掉。按回车出下一项,在空的一项上再按回车就结束清单。

怎么插入图片?

点键盘上方那一排里的图片按钮,从照片图库里选,或者直接拍照。图片保存在笔记里。

可以撤销吗?

可以。撤销和重做的箭头在键盘上方那一排的末尾。

整理

文件夹怎么用?

从笔记列表返回就能看到文件夹,点「新建文件夹」。要移动笔记,在列表里向左滑这条笔记再点「移动」,或者长按它选「移动到…」。在文件夹上滑动可以重命名或删除。

怎么置顶笔记?

在列表里向右滑这条笔记,或者打开笔记后在「更多」(…)菜单里选「置顶」。置顶的笔记会一直排在最上面。

不小心删掉了笔记。

在文件夹页面打开「最近删除」。删掉的笔记会在那里保留 30 天,打开后点「恢复」即可。

怎么一次选中多条笔记?

在笔记列表点「更多」(…)菜单,选「选择笔记」,然后就可以一起移动或删除。

隐私与锁定

怎么给笔记加锁?

打开笔记,点「更多」(…),选「锁定」。加锁的笔记需要面容 ID、触控 ID 或设备密码才能打开。如果想每次打开 App 都验证,在「设置 → 隐私」里开启对应选项。

提示无法锁定。

锁定用的是设备本身的密码。请先在系统「设置」里(面容 ID 与密码)设置设备密码,再试一次。App 没有单独的密码,所以也不存在忘记密码的问题。

我的笔记保存在哪里?

只保存在你的设备上。App 没有账号、没有服务器,也不联网。详见隐私政策。

备份与导出

换新设备时怎么带走笔记?

笔记包含在设备的正常备份里。用 iCloud 或电脑备份恢复新设备,笔记会一起回来。也可以在「设置 → 导出全部笔记」里,把所有笔记导出成 Markdown 文件,打包在一个压缩包里。

笔记会在 iPhone 和 iPad 之间同步吗?

这个版本还不会。每台设备各自保存自己的笔记。

怎么分享或打印笔记?

打开笔记,点「更多」(…),选「分享」(文本、PDF 或 Markdown)或「打印」。

设置

怎么更换语言?

在 App 的「设置」里(文件夹页面右上角的齿轮)选择「语言」,然后重新打开 App。默认跟随设备的语言。

可以用深色主题或更大的字吗?

可以。「设置」里的「外观」有纯白、纯黑和跟随系统,「正文字号」有四档。

购买

需要订阅吗?

不需要。白纸笔记一次购买即可,没有订阅、没有内购、没有广告。

怎么申请退款?

购买由 Apple 处理,请在 reportaproblem.apple.com 申请退款。