Support
Help for White Notes on iPhone and iPad
Writing
How do I start a new note?
Tap the round plus button on the note list. The first line is the title; press Return and the next line switches back to body text. A note you leave empty is not kept.
How do I format text?
While the keyboard is open, a bar above it has buttons for title (H1), heading (H2), checklist, bulleted list, numbered list, bold, italic, underline and strikethrough. Swipe the bar sideways to see all of them. Select text first to format only that part, or tap a button and keep typing.
How do checklists work?
Tap the checklist button to turn the current line into a to-do item, then tap its circle to tick it off. Press Return for the next item, and press Return on an empty item to leave the list.
How do I add a picture?
Tap the image button in the bar above the keyboard, then choose from your photo library or take a photo. The picture is stored inside the note.
Is there undo?
Yes. The undo and redo arrows are at the end of the bar above the keyboard.
Organizing
How do folders work?
Go back from the note list to see your folders, then tap New Folder. To move a note, swipe it to the left and tap Move, or touch and hold it and choose Move To…. Swipe a folder to rename or delete it.
How do I pin a note?
Swipe the note to the right in the list, or open it and choose Pin from the More (…) menu. Pinned notes stay at the top.
I deleted a note by mistake.
Open Recently Deleted from the folder page. Deleted notes stay there for 30 days; open one and tap Recover.
How do I select several notes at once?
On the note list, open the More (…) menu and choose Select Notes. Then move or delete them together.
Privacy and locking
How do I lock a note?
Open the note, tap More (…) and choose Lock. Locked notes need Face ID, Touch ID or your device passcode to open. To require this every time the app opens, turn on the option in Settings → Privacy.
I can’t turn on locking.
Locking uses your device’s own passcode. Set one in the iOS Settings app (Face ID & Passcode) and try again. There is no separate password for the app, so there is nothing extra to forget.
Where are my notes stored?
Only on your device. The app has no account and no server and never connects to the internet. See the Privacy Policy.
Backup and export
How do I move my notes to a new device?
Your notes are part of your normal device backup. Restore the new device from an iCloud or computer backup and they come with it. You can also use Settings → Export All Notes to save everything as Markdown files in one ZIP archive.
Do notes sync between my iPhone and iPad?
Not in this version. Each device keeps its own notes.
How do I share or print a note?
Open the note, tap More (…), then choose Share (as text, PDF or Markdown) or Print.
Settings
How do I change the language?
Open Settings in the app (the gear on the folder page) and choose Language, then reopen the app. By default it follows your device language.
Can I use a dark theme or bigger text?
Yes. In Settings, Appearance offers Pure White, Pure Black or System, and Text Size has four sizes.
Purchase
Is there a subscription?
No. White Notes is a one-time purchase with no subscription, no in-app purchases and no ads.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.